Sunday, May 27, 2012

Intensive training course

During this business trip, I was not only standing on the exhibition and promoted our company to the world, I had to visit a customer who had communicated with me for a long time by email without seeing each other. I was excited if there were any pretty sexy big boobs girls there because we had set up several conference calls before and one voice was kind of cute. :P

Because this is the first time for me to visit customer, Assistant Manager still do not have enough experience to present skillfully, therefore my Manager’s Manager will travel with me on this trip. She is a short lady with high pitch voice, always with an executive look with a feeling between mature and casual. She likes to talk even though she claimed that she was very quiet when she was young. On 24th May morning my Manager’s Manager and I were taking a taxi and heading to customer office. She is a very experience person with quick response. At the beginning I thought I was well prepared but actually my plan was just several steps behind her. Presentation is not about procedure, it needs more back up plan to support any unexpected accidents. And it also needs more tricks to bring our target onto the trap which already setup. It was very difficult to develop the lead on every uncertain situation. At the same time I feel it is kind of funny to develop this experience if I have the capability to develop.

During this trip, we visited 2 different locations one was in Princeton New Jersey another was in Ottawa. I felt I was still about a sperm swinging myself so hard for a long time but still swimming in the similar area. This was a very good experience for me to explore myself especially I could learn a lot from my Manager’s Manager. Due to my limited brain capability, I had dropped down the following notes to remind myself make sure I can do better for next trip.

1. Always keep a notebook (in paper) on pocket to write down any important things in front of customer to show our respect. Never try to type by computer.

2. Remember to check in 24 or 48 hours ago before fly. It shows the seize-time attitude on every tiny thing, so you can keep high spirit.

3. Power point must have an agenda page as an index.

4. Any argument must have a conclusion.

5. Always have company leaflet and souvenir with you when having an appointment. Every human being loves free stuffs.

6. Brings products to promote new technology or advantage to customer. New toys always make ppl smile.

7. Try to find a way to break ice with customer at the very beginning, any silly things would be good. It is beneficial on low down their caution and release the stress from ourselves.

8. Always check on next location and next appointment if we have enough money. Resource is king to move on.

9. At last better find a way to take a picture with customer. It is a prove for your work.

1 comment:

mukdaphan said...

Haha. I love yr numerous notes down at the end.

Where is my (free) souvenir?

I am also a human being wor.